Giving Policy & FAQ

Yes, we do accept stock donations. If you are interested in donating stock, please contact us at finance@thewellcommunity.org and we can answer any questions you may have or assist you with the donation process.

From our website,

• Select the Give button located near the top right corner. 
• Select the Giving History tab.  
• Enter your mobile phone number 
• Enter the secure code sent to your phone to view your account. 
• On the left-side menu select Payment Method. Your current payment methods will be made visible. 
• Here you can update or add payment methods.

From our website,

• Select the Give button located near the top right corner. 
• Select the Giving History tab.  
• Enter your mobile phone number 
• Enter the secure code sent to your phone to view your account. 
• On the left-side menu select Profile to change your personal information. 

From our website, 

• Select the Give button located near the top right corner. 
• Select the Giving History tab.  
• Enter your mobile phone number 
• Enter the secure code sent to your phone to view your account. 
• On the left-side menu select Home. Your current Recurring gifts will be made visible. 
• Select the Edit link next to the Recurring gift to change, pause or cancel your Recurring gift.  

Giving Statements may be viewed and printed from our website. Statements are available by accessing your account in our database and are not available through the PushPay giving platform. From our website, you can access your account by clicking Sign In located just under the search option on the upper right side of the screen. You will need to use your email that is associated with your giving and a password. Once you are in your account, click on Giving History and your information will be available. Select the year you want or choose a date range.

Yes. The system allows you the option of making a one-time contribution or setting up a recurring contribution. You can designate an immediate withdrawal or you can schedule the contributions to be withdrawn on the date(s) specified by you.

Contributions will be taken from your specified account within 48 hours of the date you requested. This time frame allows time for the contribution to process through your bank and The Well’s bank. If the date of your contribution falls on a weekend or a holiday, the transaction will be initiated on the next banking day.

Immediately after submitting your contribution, you will receive an email verifying your contribution. You can also sign into your account at any time to view your giving. 

You will not pay any fees with an online gift. The Well will pay a small processing fee for each gift, but overall, online gifts are a cost-effective way for The Well to process donations.

All contributions we receive go into our General Fund or for our Cultivate Campaign. You can indicate the campus you typically attend but donations are not designated for use at a specific campus. We do not accept gifts designated for other funds because our Elders work very hard to make sure all the funds given are handled properly and they set appropriate budgets for each department. For example, we do not have a Missions fund to give to directly, but we do apportion 10% of all General giving to go directly to fund local and global Missions. We do allow for gifts to go towards specific Exposure trips as those opportunities arise.